ServiceMax Facility Management Pvt. Ltd

ServiceMax started its Operation in April 1997 under the name of Corporate Image Management Services with the sole aim of providing total Facility Management Services for Corporate, Industrial Houses, Manufacturing Companies, Shopping Malls, Multiplexes and Large Office Complexes. In August 2001 ServiceMax Facility Management Pvt. Ltd. was incorporated and the entire Housekeeping and Facility Management business of Corporate Image was merged with it. Today ServiceMax is a name to reckon with when it comes to providing quality Housekeeping and Facility Management Services. Currently it is having more than 500 employees on its roll providing Total Facility Management Services to large & medium size companies all over Delhi-NCR, Northern and Eastern India. ServiceMax will be operating soon on PAN India basis. Our Vision: We at ServiceMax thrive to deliver cost effective & Customer centric Housekeeping & Facility Management solutions to help our business Partners & Society at large in building an eco-friendly and cleaner Environment. Our Mission: ServiceMax aims to be the top Facility Management Services provider with commitment for Quality Service, Continuous Training to Staff, Customer Satisfaction, Time Bound Commitments and high degree of Professionalism. ServiceMax is committed to constantly upgrading the range and quality of its services. Our Quality Policy: We will strive to meet the requirement of all our customers consistently. This will be achieved through continuous improvement in the services, working techniques, regular training of employees and effective application of Quality Management System adopted for providing all Facility Management Related Services. Quality Objectives: Consistently meeting client requirements, thereby reducing no. of complaints. Outstanding service, support, flexibility and responsiveness to achieve ultimate customer satisfaction. To make processes and services more reliable and less costly. Customer feedback 75% in the Good category and 25% in the excellent category. To develop enthusiastic and dedicated team of employees. Monitoring of Quality System and work characteristics for the continuous improvement in all areas.